Refund policy

Refund & Return Policy

• Products must be unused, unopened, and in their original packaging to be eligible for a return.
• Opened or used fragrances are generally not eligible for return or exchange due to hygiene reasons.
• If you receive a wrong, damaged, or defective product, contact us within 48 hours of delivery with your order details and clear photos/videos.
• Returned products will be inspected before a refund or replacement is approved.
• If the return is approved, the refund will be processed according to the original payment method.
• Products damaged after delivery due to misuse or improper handling are not eligible for a refund.
• We reserve the right to reject returns that do not meet these conditions.